Sept 1, 2019
OUR COMMITMENT TO PRIVACY
Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.
THE INFORMATION WE COLLECT
When you visit the website or use one of our mobile applications, we collect your IP address, and standard web log information, such as your browser type and the pages you accessed on our website. We also may collect certain geo-location information. If you do not agree to our collection of this information, you may not be able to use our Service.
If you open an account, we collect the following information from you:
We are committed to providing a safe, secure and all around great service. Therefore, before permitting you to use our Service, we may require additional information from you we can use to verify your identity, address or other information or to manage risk and compliance throughout our relationship. We may also obtain information about you from third parties such as identity verification, fraud prevention and similar services.
When you are using the Otomo Service, we collect information about your account transactions and trust relationships and we may collect information about your computer or other access device for fraud prevention and other similar purposes.
Finally, we may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey.
INFORMATION FROM CHILDREN
We do not knowingly solicit or collect information from any individuals under the age of 18.
When you access the website, we, or companies we hire to track how our website is used, may place small data files called "cookies" on your computer.
For example, we send a "session cookie" to your computer any time you log in to your Otomo account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we don't need to ask you for your password on each page.
You are free to decline Otomo cookies if your browser permits, but doing so may interfere with your use of the website.
HOW WE PROTECT & STORE PERSONAL INFORMATION
We store and process your personal information using third party servers located in secure data centers in the United States, This information is protected by physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations. We also use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our office and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.
We make reasonable efforts to ensure security on our systems. Despite our efforts, we cannot guarantee that personal information may not be accessed, disclosed, altered or destroyed by breach of our administrative, managerial and technical safeguards. Therefore, we urge you to take adequate precautions to protect your personal data as well, including never sharing your Otomo password with anyone.
If Otomo learns of a systems security breach, we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Otomo Service, you agree that Otomo may communicate with you electronically. Otomo may post a notice on the website if a security breach occurs. We may also send an email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice of a security breach) you should notify us.
HOW WE USE THE PERSONAL INFORMATION WE COLLECT
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, fun and customized experience. We may use your personal information to:
HOW WE SHARE PERSONAL INFORMATION WITHIN THE OTOMO NETWORK
To process payments on Otomo, we need to share some of your personal information with the person or company that you are paying or is paying you. Your contact information, date of sign-up, the number of payments you have received and other verification metrics like social graph activity may be provided to users or companies when you transact with, on, or through Otomo.
We work with vendors to enable them to accept payments from you using Otomo. In doing so, a vendor may share information about you with us, such as your mobile phone number or Otomo username, when you attempt to pay that vendor. We use this information to confirm to that vendor that you are a Otomo customer and that the vendor should enable Otomo as a form of payment for your purchase.
Regardless, we will not disclose your credit card number or bank account number to anyone you have paid or who has paid you through Otomo, except with your express permission or if we are required to do so to comply with a subpoena or other legal process.
HOW WE SHARE PERSONAL INFORMATION WITH OTHER PARTIES
Otomo does not share your personal information with third parties for promotional or marketing purposes.
We may share your personal information with:
HOW YOU CAN ACCESS OR CHANGE YOUR PERSONAL INFORMATION
You can review and update your personal information in your account settings at any time by logging in to your account.
LINKS TO OTHER SITES
The website may contain links to other sites. Otomo does not control the information collection of sites that can be reached through links from the website. We encourage our users to be aware when they are leaving the website and to read the privacy statements of any site that collects personally identifiable information.
HOW TO CONTACT US
The Otomo Terms of Service (“Terms”) are a legally binding agreement between you, Paymation Inc. ("Otomo" or "Company"), Plaid Inc (“Plaid”), Dwolla, Inc. (“Dwolla”), and Dwolla's financial institution partners, Compass Bank (“BBVA Compass”) and Veridian Credit Union (collectively, the “Financial Institution Partners”), and apply to your use of a Otomo account (“Account”) and any Otomo products and services that you access using an Account (the “Otomo Services”). Otomo offers an automated savings and payment software platform that allows users to dynamically save, send, and receive money using an Internet connection. Dwolla performs all transfer and custody of funds with their Financial Institution Partners based on instructions issued through Otomo to Dwolla's software platform. Dwolla’s actions in connection with transfer and holdings of funds are done as an agent of the Financial Institution Partners and on Otomo’s behalf.
The Financial Institution Partners are party to these Terms only in their capacity as the entities that perform funds transfers and hold your funds. Except as specifically set forth in these Terms, the Financial Institution Partners have no responsibility to perform the Otomo Services or fulfill any obligations under these Terms.
It is important that you read and understand these Terms as they govern your use of the Otomo Services. These Terms contain a binding arbitration provision, which affects your legal rights and may be enforced by the parties. By accessing or using the Otomo Services, you accept and agree to be bound by these Terms. If you do not agree to these Terms, you must immediately stop using the Otomo Services.
We may amend these Terms at any time by posting a revised version on Otomo or Otomoapp.com or any other website we maintain for purposes of providing the Otomo Services. Amended Terms are effective at the time we post them and your continued use of the Otomo Services constitutes your acceptance of any amended Terms. We may provide you with notice regarding upcoming Terms changes by email. Capitalized terms used in these Terms have the meaning assigned to them in Section 16 (Definitions).
Dwolla and their Financial Institution Partners provide services to businesses like Otomo, which allow our customers to maintain balances and transfer funds. Because you open, access, and use financial account services provided by Dwolla solely through Otomo's website, and/or application (“Application”), and/or API's, your Otomo account is a “White Label Account” as described in Section 8 (White Label Accounts).
If you notify us by phone, we may require that you send us your inquiry by email within 10 business days.
©, Copyright Paymation, Inc. 2019; Patent 10,074,091; Other Patents Pending.